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Frequently asked questions

Frequently Asked Questions

Find answers to the most common questions about Recetas Mexas, our recipes, shops and more.

About Recetas Mexas

What is Recetas Mexas?

Recetas Mexas is a platform for authentic Mexican cuisine in Spain and the UK. We offer over 155 Mexican recipes adapted with ingredients you can find at local supermarkets and specialist shops.

Is Recetas Mexas free to use?

All recipes are 100% free and accessible without registration. You can explore all 155+ recipes, search for shops and restaurants, and read our blog at no cost. The premium subscription is optional and offers advanced features such as personalised shopping lists and an ad-free experience.

Do I need to create an account?

You do not need an account to browse recipes, shops, restaurants or the blog. However, you will need to register to save favourites, create shopping lists, rate recipes and access premium features.

Recipes

Are the recipes adapted for the UK?

Yes, all our recipes include ingredients with approximate prices and alternatives available at UK supermarkets. We also include the original Mexican name for each ingredient.

Can I suggest a recipe?

Of course! You can get in touch via our contact page or send an email to contacto@recetasmexas.com with your suggestion.

How does "What Can I Cook?" work?

Select the ingredients you have at home and we will show you which recipes you can make with them, sorted by match percentage.

Shops & Restaurants

How do I find Mexican shops near me?

Use our interactive map in the "Map" section or browse the shops directory. You can filter by city and shop type.

Can I suggest a shop or restaurant?

Yes! If you know a Mexican shop or restaurant that is not on our platform, you can suggest it on our suggestions page.

I own a shop/restaurant — how do I join?

Visit our "Join as a Shop" or "Join as a Restaurant" section to see the available plans and register your business.

Subscriptions & Payments

What does the premium subscription include?

All recipes are already free for everyone. The premium subscription includes personalised shopping lists, an ad-free experience, portion calculator presets and priority access to new features.

How much does it cost?

We offer a monthly plan (£2.49/month) and an annual plan (£19.99/year). We also have a launch offer of £9.99 for the first year.

Can I cancel my subscription?

Yes, you can cancel at any time from your profile. You will keep access until the end of your paid period.

What payment methods do you accept?

We accept credit/debit cards (Visa, Mastercard, American Express) through Stripe, our secure payments platform.

Account & Privacy

How do I change my password?

Go to "My Account" in the menu and select "Change password", or use the "Forgotten password" option on the login page.

Is my data safe?

Yes, we use SSL encryption, secure authentication with Supabase, and process payments through Stripe. You can read our privacy policy for more details.

Feedback

How do I report a bug?

Visit our feedback page where you can report bugs or suggest improvements.

How do I contact support?

You can email us at contacto@recetasmexas.com or use the form on our contact page.

Cannot find what you are looking for?

If you have not found the answer to your question, do not hesitate to get in touch. We are here to help.