
Frequently Asked Questions
Find answers to the most common questions about Recetas Mexas, our recipes, shops and more.
About Recetas Mexas
What is Recetas Mexas?
Recetas Mexas is a platform for authentic Mexican cuisine in Spain and the UK. We offer hundreds of Mexican recipes adapted with ingredients you can find at local supermarkets and specialist shops.
Is Recetas Mexas free to use?
Yes. All recipes and user features are 100% free — there is no paid subscription for users. You can explore every recipe, search for shops and restaurants, and read our blog at no cost.
Do I need to create an account?
You do not need an account to browse recipes, shops, restaurants or the blog. However, you will need to register to save favourites, create shopping lists and rate recipes.
Recipes
Are the recipes adapted for the UK?
Yes, all our recipes include ingredients with approximate prices and alternatives available at UK supermarkets. We also include the original Mexican name for each ingredient.
Can I suggest a recipe?
Of course! You can get in touch via our contact page or send an email to [email protected] with your suggestion.
How does "What Can I Cook?" work?
Select the ingredients you have at home and we will show you which recipes you can make with them, sorted by match percentage.
Shops & Restaurants
How do I find Mexican shops near me?
Use our interactive map in the "Map" section or browse the shops directory. You can filter by city and shop type.
Can I suggest a shop or restaurant?
Yes! If you know a Mexican shop or restaurant that is not on our platform, you can suggest it on our suggestions page.
I own a shop/restaurant — how do I join?
Visit our "Join as a Shop" or "Join as a Restaurant" section to see the available plans and register your business.
Pricing & Payments
Does Recetas Mexas cost anything for users?
No. All recipes and user features are completely free — there is no consumer subscription. The only paid product on the platform is the optional Featured plan for businesses.
How much does it cost to list my business?
Listing your restaurant or shop is free and includes the full profile: photo gallery, complete menu or product catalogue, opening hours, contact details and analytics. The optional Featured plan (£16.99/month or £169.99/year) adds extra visibility: top position in your city's directory, a "Featured" block on listings, presence on related recipes, a "Featured" badge and priority on the map and in search results.
Can I cancel the Featured plan?
Yes, you can cancel at any time from your management panel. Your business keeps the Featured benefits until the end of the paid period, and your free listing stays live afterwards.
What payment methods do you accept?
We accept credit/debit cards (Visa, Mastercard, American Express) through Stripe, our secure payments platform.
Account & Privacy
How do I change my password?
Go to "My Account" in the menu and select "Change password", or use the "Forgotten password" option on the login page.
Is my data safe?
Yes, we use SSL encryption, secure authentication with Supabase, and process payments through Stripe. You can read our privacy policy for more details.
Feedback
How do I report a bug?
Visit our feedback page where you can report bugs or suggest improvements.
How do I contact support?
You can email us at [email protected] or use the form on our contact page.
Cannot find what you are looking for?
If you have not found the answer to your question, do not hesitate to get in touch. We are here to help.